Frequently Asked Questions
Everything you need to know about your Orbital Clothing experience.
What are your shipping times and costs?
We offer standard shipping which typically takes 3-7 business days, and express shipping which arrives within 1-2 business days. Shipping is free on all orders over $75.
How do I return or exchange an item?
We accept returns and exchanges within 30 days of delivery. Items must be unworn, unwashed, and have all original tags attached. Visit our Return Portal to start your process.
Which payment methods do you accept?
Orbital Clothing accepts all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer interest-free installments via Klarna and Afterpay.
How do I know which size to order?
Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.
Can I track my order status?
Yes, once your order ships, you will receive an email with a tracking number and a link to monitor your package's journey to your doorstep.
Are your materials sustainably sourced?
At Orbital Clothing, we prioritize quality and ethics. Many of our collections utilize organic cotton and recycled polyester to reduce our environmental footprint.